At Topugift, we believe privacy is important. That's why we have established a
comprehensive privacy program, including a global privacy office and a chief privacy officer, designed to help us protect privacy rights.

To protect your privacy, We will ensure all Personal Data is handled in a secure way and used only as outlined in the sections below. This privacy policy informs you what Personal Data we collect, how we use it and the measures we take to keep it safe.


This policy is our commitment to privacy concerning the processing of Personal Data related to Customers. (hereinafter referred as "Privacy Policy")

In this Privacy Policy, "you", "yours", refer to the Customer whose customer Personal Data are processed by or on behalf of Topugift and "we", "our", "us", refer to Topugift.


"Personal Data" means any information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, anidentification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Process," "processes," "processing," and "processed" means any operation or set of operations which is performed on Personal Data or sets of Personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

This Privacy Policy only applies to Customer Personal Data processed by or on behalf of Topugift. Topugift processes Personal Data fairly and lawfully in accordance with Applicable Data Protection Laws.


What Personal Data do we collect and use?

In the course of supplying its Services to Customers, Topugift will need to process Customer Personal Data. Indeed the Customer Data Subjects are the sole end-users of the Topugift’s website acting on behalf of the Customers, which are in business relationships with Topugift. The Customer Personal Data to be processed through the website is primarily the Personal Data required in order for Topugift to be able to supply the Services to the Customers, that is to say mainly to place and follow-up a purchase order placed on the website.

Topugift processes the following categories of Customer Personal Data:

Your name, telephone number and email address
Company name and address
Location information (i.e.: IP address)
For the avoidance of doubt, mandatory information required in online forms are identified by an asterix field.

What do we use that information for?

Performance of a contract: this is when the processing of your personal information is necessary to perform our obligations under a contract;
Legal obligation: this is when we are required to process your personal information to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency;
Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so to further that business, provided that your right to privacy does not outweigh such interest; Your consent. In some cases, we will ask you for specific permission to process some of your personal information, and we will only process your Personal Data in this way if you agree to us doing so. This will be the case when we ask you if you wish to receive a newsletter, or information about our products or services. You may withdraw your consent at any time by contacting us according to the section below in this document.

Your Personal Data are used by Topugift to:

Create a Customer Account on our website;
Answer Customer’s enquiries;
Perform Customer management operations regarding orders, deliveries, invoices, accounting (management of accounts receivable);
Conduct marketing campaigns and inform Customers about our products and services;
Monitor our relationship with our Customers, conduct Customer satisfaction surveys and conduct sales statistics;
Manage unpaid invoices recovery and disputes with our Customers;
Monitor Customer’s experience on our website.
We also use Cookies in order to enhance your customer experience on our website, please refer to the cookie policy section below in this document.

For How long do we keep your Personal Data?

We will keep your Personal Data during the term of our commercial relationship and up to 3 years after your last contact or order with Topugift, unless applicable legislation prevents us from doing so, notably for archiving purposes. For example, Customer Personal Data mentioned in our invoices will be kept for a longer period, in accordance with any applicable law and regulations from time to time.

With whom do we share your information?

Your Personal Data are accessed and processed by authorized members of the commercial, financial and support departments of Topugift, for the purposes described above.

Topugift do not share Personal Data with unaffiliated third parties, except as necessary for its legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law.


When you enter into transactions with others or make payments on Topugift's website, Topugift will share transaction information with those third parties necessary to complete the transaction. We will require those third parties to respect your privacy, and adequately protect your Personal Data.
Courts, tribunals, law enforcement or regulatory bodies: Topugift reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as terrorist attacks), Topugift reserves the right to share our entire database of Customers and Customer Personal Data with appropriate governmental authorities.
Internal auditors, professional accountants, legal advisers may access to documents, such as invoices, which contain Customer Personal Data, for the purpose of their mission.

Topugift never sells your Personal Data to third parties, such as marketers.
Topugift do not provide any Personal Data to "people finder," "public directory" or "white pages" sites.


How do we secure the processing of your Personal Data?

Topugift implements commercially reasonable technical and organizational security controls to protect your Personal Data against theft, loss or misuse. Your Personal Data will be stored in a secure operating environment that is not accessible without authorization. Topugift applies mitigation measures following periodic risk assessments to ensure an adequate level of protection of your Personal Data.


When you enter sensitive information (such as credit card numbers and passwords):

We encrypt that information to protect against eavesdropping using SSL.
This data is further protected by encryption in storage.
We also use measures to enhance security, such as analyzing account behavior for fraudulent or otherwise anomalous behavior.
We may limit use of site features in response to possible signs of abuse, may remove inappropriate content or links to illegal content, and may suspend or disable accounts for violations of our terms and conditions.


Object to processing
You have the right to object to us processing your Personal Data if we are not entitledto use it any more. In this case, Topugift shall no longer process the Personal Data unless Topugift demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms of the or for the establishment, exercise or defense of legal claims.